If you’re in the VIP Club, please contact us to rectify the issue.
If you’re NOT in the VIP Club, please confirm the type of purchase that was made using your code. If your mate signed up as a VIP using your code, you will not receive any entries in return.
But, if your mate bought a package, you should have received the same amount of entries towards the same giveaway that your mate entered. Please contact us if you believe there has been an oversight.